"Garantovano!": Support for the parents of "early birds"

Гарантовано!


Preterm birth is the tough milestone which requires special attention and support. You face the challenge and we are here for you, to provide you with practical answers and information support. The questions, frequently concerning the parents of "early birds" – starting from the cost of medical care and through the rights for free of charge services – will get answered in the framework of the "Garantovano" project. We will help understand, which medical services are guaranteed by the government and how one can get access to the free of charge medical care. Childbirth, NICU, follow-up – all these are free of charge thanks to the healthcare guarantee packages of the National Healthcare Service of Ukraine.

What is the purpose of this project?
We often receive questions from parents: «Is this medication free of charge?», «Which services are guaranteed by the government?», «How can I dispute the bill?». In the framework of this project we are sharing the information about the healthcare guarantee packages and help figure out which free of charge services the parents are entitled to obtain.



Video created by Time2motion.

Help and information



Free of charge healthcare services
The government guarantees free of charge medical services, included into healthcare guarantee packages of the NHSU. Childbirth, NICU, post-NICU, catamnestic observation – all these are free of charge and guaranteed by the government.

Individual consultations from NGO "Early birds"
The guaranteed support and up-to-date information about services available in case of preterm birth will help you feel safer. Fill in the form here to obtain the consultation.

The rights and opportunities for parents
Know your rights! In case you have become the parents of prematurely born child, it is important to know your rights and opportunities provided by the government to support you and your baby. In case you are provided with the bill for the services, which are supposed to be free of charge, you are entitled to dispute it. We will share with you the mechanics of dispute process and your rights as a patient.

Support and information
We understand, it’s a difficult and emotional time for you as parents. Please remember you are not alone. The support and information are the key for your strength and confidence. Share this information with other parents and support each other. Awareness and knowledge – is a great power!

Healthcare institutions are invited to cooperation


We invite the representatives of healthcare institutions to join our project, aimed to inform the patients about their medical rights.
Please fill in the form to participate.

What we offer:
  • Free training and information materials
  • Consultations from experts in healthcare guarantee packages
  • Invitations for online and offline events
In 2024 there are 44 healthcare packages. The planned budget of the Program of healthcare guarantees is almost 159 billion UAH. Including 5,2 billion UAH for medications and medical products reimbursement.

How to file a complaint?
  • Via a form on a web-site or on the toll-free number 16-77 and it will be logged by the hotline operator;
  • By sending e-mail to info@nszu.gov.ua or by regular mail (19, Stepana Bandery avenue, Kyiv, 04073);
  • By writing a claim at the personal visit.
The project is being carried out with the support of United States Agency of International Development (USAID), Ministry of Health of Ukraine (MHU), National Healthcare Service of Ukraine (NHSU), CF "Patients of Ukraine".

Агентство США з міжнародного розвитку (USAID)    Міністерство охорони здоров'я України

НСЗУ    Пацієнти України


We are grateful for help in carrying out the project to our partners: NGO "Epiprosvita", NGO "Dia-Dzen", NGO "Athena. Women against cancer", Initiative group Just save life, CO "Network 100% of life Rivne", CO "280 Days".